Refund/Return Policy

Thank you for choosing Performance Labz for your Research Compounds! We are committed to delivering high-quality products and exceptional service to our valued customers. Please take a moment to review our refund policy, which outlines our guidelines for refunds and returns.

Order Processing and Shipment:
Once an order has been placed and payment has been successfully processed, our team begins the process of packaging and shipping your products promptly. Once an order has been shipped, it cannot be canceled or returned.

Refund Eligibility:
We take pride in the quality of our products and strive to ensure that they meet your expectations. If you receive a damaged or defective product, please contact our customer support team within 7 Days of receiving your order. We will assess the issue and provide appropriate assistance.

Returns and Exchanges:
We do not accept returns or exchanges for products that have already been shipped. All sales are final. This policy helps us maintain the highest standards of quality control and ensures the integrity of our products.

Damaged or Defective Products:
If you receive a damaged or defective product, please reach out to our customer support team by phone at (386) 331-4151 during our business hours, which are 9 am to 5 pm Eastern Standard Time (EST) on weekdays. Alternatively, you can contact us via email at nick@performancelabz.com within 7 Days of receiving your order. We may request photos or other documentation to assess the issue. If the damage or defect is verified, we will provide a replacement or appropriate resolution.

Contact Us:
If you have any questions or concerns about our refund policy, please don’t hesitate to contact us. Our customer support team is available from 9 am to 5 pm Eastern Standard Time (EST) on weekdays to assist you. You can reach us at (386) 331-4151 or nick@performancelabz.com.

Please note that this refund policy is subject to change without notice. It is your responsibility to review this policy periodically and ensure your understanding of its terms.

By placing an order with Performance Labz, you acknowledge and agree to the terms outlined in this refund policy.

Thank you for your trust in Performance Labz. We look forward to serving you and providing you with exceptional products and service.

Get in Touch:

For any questions or assistance, feel free to reach out to us. Our friendly customer service team is available by phone at (386) 331-4151 during our business hours, which are 9 am to 5 pm Eastern Standard Time (EST) on weekdays. Alternatively, you can contact us via email at nick@performancelabz.com Your satisfaction is our priority, and we are dedicated to providing timely responses to your inquiries.

Warning:

Not for human consumption. For research purposes only. This product should only be handled by licensed, qualified professionals. This product is not a drug, food, or cosmetic and should not be misbranded, misused or mislabeled as a drug, food or cosmetic.

About Us:

Established in 2023, Performance Labz is dedicated to delivering superior research products at competitive prices. We take pride in using only the finest ingredients in our formulations, ensuring excellence in every research product. Our products undergo rigorous third-party testing to meet industry standards, offering dependable and efficient solutions for your goals. Located in the vibrant city of Daytona Beach, FL, our aim is to provide exceptional research products and excellent customer service.

Nationwide Shipping:

 We are pleased to serve customers throughout the United States, with shipping available to all states. Regardless of your location, you can rely on us for prompt and secure delivery of your chosen research products.

Choose Performance Labz with confidence to enhance your research journey with premium products, rigorously tested for quality, and exceptional customer care.            Thank you for selecting Performance Labz – Your Partner for Excellence!